We believe we provide the best mortgage service in the UK, as do many of our clients, who not only return to us time after time but also recommend us to friends and colleagues. Over seventy five percent of our business now comes from existing clients and referrals.
KH-March 2024
A huge thank you to the team for their excellent advice, regular contact & help keeping an eye on the frequent mortgage rate changes. An excellent service all around, very pleased.
ST-March 2024
I rate PMS service as excellent on all counts. Really efficient speedy service driven by a clear understanding of my priorities and objectives.
HB-March 2024
Thanks so much for everything, you have been truly amazing in chasing this down and keeping me informed at every stage. Honestly couldn’t have asked for anyone better.
KM-March 2024
The best team, couldn’t have done better, really went above and beyond.
TM-March 2024
I have been referring my clients to you for 4 years now, very happy with your service.
PK-March 2024
Great timely advice in a comms method which works for us.
ED-February 2024
I wanted to let you know that we have now completed on my property purchase, as of this morning. I wanted to email you to say THANK YOU very much for all of your help throughout this process, especially with the tight timeline towards the end to get a new Mortgage Offer issued. I really appreciate all of your help in getting all of this sorted and for your expertise & guidance!
CP-February 2024
As always, great service from start to finish and have recommended you regularly when mortgages come up in conversation.
I wouldn’t use anyone else, worth every penny!
RS-February 2024
PMS was fantastic to deal with. Constantly evaluating the market to get the best options and rates. Always available on phone or email, and ensured I was updated throughout the process.
BT-February 2024
Excellent team. Very happy & pleased with their excellent service and work attitude. Very efficient, great customer service and quality of work is superb.
SH-February 2024
We found PMS extremely helpful and approachable from the start and very efficient in providing initial quotes and completion of the mortgage application. We found PMS to be very supportive throughout the process, dealing with queries and keeping us informed. We felt the overall experience was excellent, very smooth and painless and would definitely recommend and use PMS ourselves again in the future.
JG-February 2024
I just wanted to drop you all a line to thank you for your help with my recent remortgage. The process was seamless from my perspective, and I couldn’t be more grateful for your support.
Wishing you all the best for the rest of the year and will be back in touch next renewal date!
DH-February 2024
PMS provided a great service as ever. I have recommended them to others.
TD-January 2024
We would like to record our special thanks for your prompt and professional service, it is a delight to work with you, you are obviously concerned for your clients well being which is very much appreciated.
AH-January 2024
I just wanted to thank you for all your help getting this sorted, very much appreciated. As with our original mortgage we really value the service you provide.
PC-January 2024
Thanks PMS, great service!
SM-January 2024
Everything was very slick and I will continue to recommend PMS happily.
NB-January 2024
Professional. Approachable and friendly.
AW-January 2024
Very prompt and efficient service . Thank you.
TS-December 2023
This entire transaction has been handled brilliantly from beginning to end. Everything has been done promptly with excellent feedback and updates throughout. We have hardly had to ask a question throughout the process and everything has been responded to immediately. Can’t recommend you, your entire process and all the people and third party companies involved highly enough. Thank you to everyone involved.
RQ-December 2023
Professionals from start to finish! PMS are always so responsive and will find a solution no matter how difficult. We have recommended many friends to PMS and will continue to do so. Thank you again for excellent service!
JB-December 2023
Used PMS for years. Would thoroughly recommend. I have complete trust in the advice I have been given over the years.
KG-December 2023
Thank you for all your support and guidance with the process.
LY-December 2023
Thanks to the PMS team for their support on this.
CG-December 2023
Thank you so much both for efforts on this.
LK-November 2023
Great to deal with. I couldn’t believe how quick you from application to offer! Thank you so much. Will definitely recommend and/or use you next time!
LW-November 2023
Amazing service once again, looking forward to using you again in 18 months
SD-November 2023
An absolute first class service I have recommended to friends and will continue to do so.
FB-November 2023
Your whole team is amazing and I regularly recommend you. Thank you for all you do.
SJ-November 2023
Extremely happy with the efficient and professional service. All the people we dealt with were excellent. Great communication.
HI-November 2023
Thanks for all your help. Really appreciate how easy it has been to communicate with everyone on your team.
EM-November 2023
Very happy as always with the advice and service from the PMS team, thank you.
ZO-October 2023
Many thanks to you and your colleagues for your excellent service. We will certainly recommend you to our friends and family.
EG-October 2023
Huge thanks to Professional Mortgages. From initially getting in touch in 2022, they have been nothing but helpful with professional advice, always making time to explain processes and time scales to us. Have been brilliant during the administration process, always happy to answer any questions on the phone. Thank you both so much helping me buy my first home.
CG-October 2023
Smooth process, great communication. Very happy with the service we received.
JC-October 2023
Thank you very much for you faff free assistance. I am very happy to recommend you to others. All the best.
PF-October 2023
Thank you both for all your help in carrying out our mortgage arrangements for the move, really appreciated!
RC-October 2023
Fantastic service, advice and completion. Thank you.
AM-September 2023
Had great service, both in the initial taking out of the mortgage and also on the refresh at the end of the first fixed period. Friendly, professional and proactive advice. Thank you.
AH-September 2023
Everyone was extremely helpful, friendly and responsive from start to finish. I was given clear explanations on the process, my options and the information required from me. Definitely made the mortgage process much less stressful for me!
JT-September 2023
We have had excellent service , particularly amazing at keeping us on track and in touch with how things were progressing in the latter stages . We wouldn’t hesitate to recommend.
ADM-September 2023
PMS has been absolutely fantastic. Very responsive, professional, informed, aware of our specific file.
Really amazing service.
GM-September 2023
Very swift and informative service. Anticipated our needs and delivered a very good solution.
KP-September 2023
Made the whole process very smooth and stress free. Thank you
PL-September 2023
Very efficient and dealt with any obstacles in a very quick professional manner
AD- August 2023
Fantastic news everything got sorted and we’re off to a new mortgage. Thank you to everyone at PMS for their support. You were all fantastic, responsive, helpful, professional, focused, … top notch!
SM- August 2023
Just wanted to send a quick note to thank PMS for all the assistance and support over the last year or so. Your service has been exceptional, always incredibly timely in your responses, and insightful whenever we speak.
We’ll speak first half of 2025 I’m sure, when hopefully mortgage rates have come down a bit and we can lock in at a lower rate
DB- August 2023
Many thanks for your advice over the last few years – always delivered professionally and helpfully. I have really appreciated the feeling that you were ‘on my side’- thank you !
JL- August 2023
PMS are amazing and have been incredibly knowledgeable and supportive before we got to offer stage and after. We will use PMS in a couple of years time
GM- August 2023
Superb service. Friendly. Courteous. Knowledgeable.
RH- August 2023
We had a great experience. Everything from start to finish went smoothly. Really friendly, really professional, really helpful. Would most definitely recommend.
AJ – July 2023
Thanks for all your advice and assistance with our mortgage. You made the whole process extremely easy and your service was top class. Thanks again.
JP – July 2023
I’d like to register my thanks to all of you for your patience and professionalism throughout this process. You’ve been a delight to work with. Much appreciated. Very best wishes to you all.
SM – July 2023
Excellent service as on prior occasion we used your company. Have recommended you to a number of friends.
NF – July 2023
I would, and have, recommended PMS a number of times. The team make things very straight forward and come in with mortgage deals at the level I’m seeking to get (or better!). Great service from the team on this one – helped I think by the lawyers HSBC use seemed to be very on the ball. Great service overall – well done team.
JJ – July 2023
We are delighted to have been introduced to the team at Professional Mortgage Service who have been fabulous through the many months and the ups and downs of buying a house. In particular, the communication has been excellent and we have always known who can help us at each stage of the process. We would highly recommend them to anyone looking for mortgage advice and assistance. We wanted to say a massive thank you to all the team. We are delighted to have been introduced to you.
JA – July 2023
PMS provided very good advice throughout in quite difficult circumstances with a market which was regularly changing.
AD – June 2023
We are absolutely delighted with our new home and our thanks to all the PMS team for helping make it possible. The mortgage process was all very straightforward and we are incredibly grateful.
FH – June 2023
Thank you for all of PMS’ support during this process, we have been really happy with the service and will be recommending you.
GM – June 2023
I have been a customer for a lot of years now, nothing but first class advice, support and service throughout.
FA – June 2023
Thank you for your help securing the mortgage. I will recommend your services to any homebuyers I come across.
SA – June 2023
Very professional the whole team, a true credit to the organisation, thanks guys.
GO’C – June 2023
Very helpful team, very professional.
EH – May 2023
We would just like to say how pleased we are with the excellent service we’ve experienced with PMS over the years. It really is greatly appreciated and means a lot to us. If we can post a review anywhere please let us know.
NK – May 2023
PMS service was excellent. All went off without a hitch. Cant thank you and your crew enough
IW – May 2023
Thank you for a very good & professional service, it is appreciated. I have been impressed throughout the whole process. Wanted to say thanks again to the team at PMS who have been involved throughout the mortgage process, I appreciate the work you have put it. As I said in the survey, I have been very impressed throughout by yourselves at PMS. I’ll be back in touch before Jan 2025 when this current mortgage is due to expire.
NC – May 2023
I received excellent advice from PMS regarding what was required for my situation, and from that point on the mortgage was the most straightforward and stress free part of house buying process. The whole team were so great at communicating with me and keeping me updated, and I’m hugely grateful to them for that.
PW – May 2023
Dear PMS, Completion has indeed taken place – a great relief! Many thanks for all your help, which has been much appreciated. We were very pleased with the prompt and efficient help that we received
DW – May 2023
I have recommended you already and will use you again going forward
AA – April 2023
I’ve been using PMS for over 20 years!! They are very professional and will always find you a great deal. I would highly recommend their services. They communicate at every stage of your mortgage/remortgage and I have every confidence in PMS.
NR – April 2023
Very impressive, a very slick service all round. I am sure that the mortgage would not have completed on time with many other mortgage brokers and for that we owe you a big thank you. Very much appreciated.
NH – April 2023
As usual, fantastic service from PMS.
MC – April 2023
Great service and a real commitment to reduce my mortgage payments!
Friendly assistance from PMS!
OM – April 2023
Wanted to say thanks for helping with the mortgage.Your solution has saved our bacon, really appreciate it.
MA – April 2023
Thanks PMS and the whole team. Outstanding service as always.
AS – March 2023
I just wanted to take the opportunity to thank the team at PMS. We have never used a mortgage broker before so didn’t know what to expect. The advice and service you gave us was amazing and it took the stress completely away from that side of things so we were able to concentrate on other matters. We will definitely use you again and don’t be surprised if you get some referrals from us!!
JME – March 2023
Only positive feedback from us – everyone we dealt with at PMS was proactive, friendly and efficient. Thanks very much for making the re-mortgage so straightforward for us
KJ – March 2023
Can’t fault anything or anyone that I have had dealings with. PMS have been extremely helpful. Was never put under pressure but were always available if I had any questions or doubts. Would 100% recommend this company. Many thanks to you all
DC – March 2023
Excellent service thank you PMS – you made it a pleasure dealing with Mortgage brokers.
SH – March 2023
Fantastic service all round & got us a great deal. Thanks & another massive thank you for all your time & effort in helping us get this what ended up to be a complicated transaction over the line
KP – March 2023
This is the second time in the past 12 months I’ve dealt with Professional Mortgage Services. Based on my experience to date, I think the service, and the quality of your team, has been exceptional. On that basis, you will remain my first choice for this type of support going forward (thank you!)
HB – February 2023
Completion is almost here so I wanted to thank PMS for your support for the past 6 months, I have really appreciated that because I felt you are trustworthy and a pleasure to work with. I hope you’ll be helping me with remortgaging in 2 years’ time or who knows, to buy something bigger / nicer!
NM – February 2023
The team at PMS is really on the ball and lays out client options clearly given the requirement. Suffering badly from huge fixed term increases, we needed to get monthly payments manageable. PMS came up with a repayment and interest only solution. Very diligent in execution and really helpful on questions. The process can be complicated but their support builds confidence, delivering in a timely manner.
JO – February 2023
Very professional, good continuous contact, regular updates, good service overall.
AM – February 2023
Absolutely brilliant from start to finish. Responsive, very helpful and always accepting my changing requirements! Couldn’t ask for more!
GM – February 2023
Right from the outset, I felt that I could trust PMS. They were knowledgeable, professional, easy to talk to and listened. They assessed my requirements and were true to their word. When someone tells you they will contact you by a certain date, they often fail to do so. PMS did not. They provided me with their recommendations in just a few days. There was no waffle, just straight to the point, and without any condescension. I respected their opinions and had complete faith in their judgement. In this day and age it is so refreshing to receive such a high level of service. I would not hesitate recommending PMS and I shall be using PMS again when I have to re-mortgage.
HT – February 2023
The advice, assistance and responsiveness was first-rate. I could not recommend PMS highly enough.
CS – January 2023
The PMS team were so helpful throughout the whole process. I can’t thank them enough for their guidance and support. I will definitely be reaching out again if I ever need mortgage support in the future.
JG – January 2023
Fantastic service. Would like to say special thanks to PMS for their diligence and professionalism during a period of unprecedented mortgage rate volatility.
AH – January 2023
We think the service is fantastic and would definitely recommend PMS, to anyone who will listen. Thank you for everything.
HG – January 2023
Really helpful and efficient; also very quick to respond to any questions. it’s been an excellent experience. Thanks to PMS for all the advice and information. The quality of communications has been especially high, with everyone very responsive and helpful.
WT – January 2023
Just to say that we both really appreciated the help PMS provided during the last few weeks of this, you made the whole process far more manageable and straightforward. Thanks very much.
SA – January 2023
PMS always offer consistent, reliable advice and carry out instructions with speed and professionalism.
AC – December 2022
Brilliant service and communication from start to finish. Thank you.
EF – December 2022
Excellent customer service and advice given from the team at PMS. I will continue to use this company for all my mortgage needs. Thank you again.
JL – December 2022
I was really pleased that we finally completed the exercise yesterday and just wanted to thank PMS for your efforts in securing this arrangement for us which gives us a great deal of security in difficult times.
IC – December 2022
PMS, and, more importantly, the individuals with whom we have come into contact, have been impeccable. Their patience and support have meant a great deal to us. Thank you.
JH – December 2022
PMS have been fantastic throughout the process, and instrumental in helping us to buy our first home – couldn’t recommend highly enough.
PN – December 2022
PMS have frankly saved my sanity during this process. Huge thanks to everyone at PMS.
LW – November 2022
I just wanted to say ‘ thank you’ for all your efforts in sorting my mortgage deal in order that I could complete on my property. This was certainly not a straightforward transaction and I thank you for your efforts in trying to resolve the issues we encountered. I got very nervous at several points along the way which made it very stressful for me as I was never quite sure if it was going to happen or not. We are delighted that we did get to complete and now we are enjoying our new home. Thank you once again.
ZN – November 2022
PMS are great, super knowledgeable and gave me information that my banks tried to hide from me. 100% would recommend. Thanks for all your support, it’s really appreciated.
GT – November 2022
Excellent service throughout from all the team. The persistence was outstanding, and the advice was first class. What stood out was the professionalism of PMS and the ability to answer questions and/or track processes promptly but with knowledge and understanding. This, in my opinion, is rare nowadays but with a poor culture of service from many organisations. I was referred to PMS by two friends and now would do likewise. Many thanks.
RP – November 2022
PMS were fantastic support throughout. The help surrounding personal circumstance mitigation was excellent in terms of finding ideal products to match my requirements. The administration was handled efficiently and effectively. I have used PMS for a number of years now and would recommend them to anyone. Excellent service!
LH – November 2022
My second time using PMS and will never go anywhere else! Absolutely fantastic, thank you so much. PMS went above and beyond in dealing with my case (mainly due to a mistake on my part) with infinite patience and great humour. Brilliant in sourcing the best mortgage and just before the rates went up! I am super grateful to PMS, thank you.
TA – November 2022
I cannot thank you all enough for your incredible services and effort over the past 18 months. It has been whirlwind! With changes in properties and interest rates – I really am grateful for everything you’ve done in helping us make our dreams happen in keeping our London property (which wasn’t necessarily a given) and to transfer our excellent NatWest mortgage to the north. We have the keys and it’s all very surreal!
Many Thanks
KS – October 2022
We are very pleased to report that we have completed. Amidst all the doom and gloom dominating the headlines and the airwaves, we are extremely thrilled to have completed this purchase and cannot wait to move into our new home shortly. This was a rapid turnaround, not least in the current climate, and for this we must thank the amazing, prompt, and hugely driven team at PMS. Thank you all – this would not have been possible without you.
DH – October 2022
I have to say a huge thank you for the truly excellent service from start to finish. I’ll be back in touch next year for the remortgaging- if you can face it!
NP – October 2022
Excellent service as ever, cannot recommend highly enough
SG – October 2022
Everyone is very friendly and easy to deal with. Thanks for your help in a turbulent time for Mortgages!
VL – October 2022
Really appreciate the speed and quality of service especially in such busy times!
RW – October 2022
Thanks to PMS for the very efficient and friendly service rendered over the last 20 years or so. Time flies! My repayments have been minimised by taking advantage of the best deals and I am very grateful.
JG – September 2022
I just wanted to express my enormous gratitude to PMS for sorting my mortgage and securing the 5 year deal when you did. I have been thanking my lucky stars and you ever since, particularly now. With gratitude.
SM – September 2022
PMS, thank you again for being so very pro-active and professional about our re-mortgage. Thanks to your excellent forward thinking, we have ended up with a very good deal. Not sure what things will look like in a year or two, but I look forward to speaking to you when it is time to review the current arrangement!
IP – September 2022
PMS are superb – very knowledgeable, provide pragmatic and easy to understand advice and are patient when asked to model different scenarios (more equity, less debt, etc). We were particularly appreciative of their suggestion at the end of our transaction to put more equity in in order to achieve better rates, even though this resulted in a lower commission for PMS. This did not go unnoticed and will be one of the many reasons we will be recommending PMS to friends and colleagues and beyond. The PMS team are great, all round an excellent experience.
BL – September 2022
We picked up the keys about 20 minutes ago. We would both like to thank PMS for all of your help and support in reaching this stage. Your communication has been excellent throughout. PMS are excellent across the board’. From one person who really cares about their job to another, ‘thank you again and keep up the great work!’ Look forward to working with you again in future.
AG – September 2022
PMS were true heroes – when the sale of our flat fell through and we were on a 2.5 week timeline to complete, they managed to get us over the line with another mortgage and basically save our life savings and onward mortgage offer. The level of customer service really went above and beyond. Genuinely without PMS we would not be in the family home of our dreams. We will be recommending PMS to all our friends & colleagues
RH – September 2022
After engaging PMS, I now consider a mortgage broker essential, and the service and knowledge from PMS is genuinely excellent – they make dealing with banks exponentially easier for us.
DS-August 2022
Just a quick thank you to PMS for their help and incredible service, I’m blown away by how above and beyond everyone at PMS have gone.
AG-August 2022
Thank you PMS. Just heard the phenomenal news that we have completed! Thank you thank you for your hard work and guidance throughout this process. We couldn’t have done it without you.
GB- August 2022
PMS – Thank you so much for your help. You’ve been fantastic once again.
BL- August 2022
PMS have been nothing short of outstanding throughout the process. Communication and client care has been exemplary, providing prompt and regular updates. I would not hesitate to recommend PMS and in fact I do on a regular basis. Thank you again for your support and I look forward to working with you in future.
TH- August 2022
Excellent advice and service meeting our requirements.
MG- August 2022
PMS was excellent as always. PMS was also amazing at keeping me informed and following up with Lender’s solicitors.
BC-July 2022
Wonderful and careful customer service from the team.
AB-July 2022
Great service and advice throughout the process.
DC-July 2022
The service I got from PMS has been fantastic – they made the process feel effortless and stress free!
BR-July 2022
Really helpful and patient particularly given our purchase had a lot of complications for various reasons. definitely would recommend!
ED-July 2022
I have already recommended your service which was very friendly and efficient and easy to use.
PS-July 2022
A great experience. PMS got the job done. The people were proactive in seeking solutions and very supportive through the whole process. Exceeded expectations!
KP-June 2022
A very big thank you for your support in a) finding this mortgage and b) getting me to completion. It was a fantastic service and I wont hesitate to recommend you to colleagues and friends.
JR-June 2022
I already refer my clients to PMS – they have always looked after my clients well and I’m pleased to have gone through it with PMS myself.
RW-June 2022
Great service as always. When we needed proof we’d get the offer quickly after offering on a house you turned this around in about 20 minutes! Thanks very much.
JS-June 2022
I just wanted to drop a quick note to say thank you for locking in such a great mortgage rate for us and making sure it all went through smoothly.
SM-June 2022
I just wanted to thank you for all the hard work you both put in to trying to secure a mortgage deal for us. Throughout you have been really helpful, efficient and offered us good advice. Also putting in extra work ,i.e contacting me in the evening which I really appreciated. Would certainly recommend your services.
AF-June 2022
Great service and communication all the way the way through the process.
JG-June 2022
We’ve been clients PMS for many years and we have always been very satisfied with the service from the initial conversation through to the administration. Thank you all.
WB-May 2022
Every member of the PMS team provided outstanding service. They were responsive, expert and very client focused. I would highly recommend PMS and will return to them as first choice, when my mortgage is up for renew.
JN-May 2022
I can’t thank you all enough you have been amazing from start to finish – I would definitely recommend you in the future!
JR-May 2022
Can I just thank you for your really excellent service – first rate – proactive – responsive- always available – really impressive – huge thanks.
RS-May 2022
I wanted to take the opportunity to thank you for helping me land this. You have been fantastic all the way through.
JC-May 2022
I must say the PMS team have been excellent in the process!
MT-May 2022
Impressed with the service and will recommend.
DH-May 2022
Great advice from start to finish.
WB-April 2022
I have arranged my mortgages through Professional Mortgage Services for many years and have always received first class advice and support. This year is no exception. PMS found a market leading product for me, in challenging times, and steered the whole process with first class efficiency and support. i would like to thank the team, who stayed with me throughout the process and I will certainly come back to PMS when my next mortgage renewal falls due.
GP-April 2022
Perfect and professional service that provided comprehensive clear advice with options that achieved a very satisfactory mortgage outcome. I would highly recommend PMS.
AT-April 2022
PMS has provided me with excellent advice for several years now, extremely helpful and pleasant to deal with, and has managed to find me a really good 5 year fixed deal for my re-mortgage, coming up with a novel suggestion for locking it in place before my existing deal was scheduled to come to an end. This has saved me money as interest rates have risen recently. Thank you for a first-rate service.
NP-April 2022
Excellent service from the entire team – knowledgeable and incredibly efficient. PMS make the process of applying for a mortgage painless and keep me up to date throughout. I would recommend without hesitation.
JW-April 2022
Thank you so much to all at Professional Mortgage Services for all your help. It’s really appreciated.
JK-April 2022
Good liaison and feedback on progress throughout the process.
RH-March 2022
Excellent thanks for your help and communication! Thanks for much for securing the mortgage in the first place. Big savings for us each month.
SE-March 2022
Fantastic service from start to finish . All the staff I dealt with were extremely informative and helped me through the process.
MS-March 2022
Thank you for being in touch and thank you for all the help and support from PMS especially sourcing such a fantastic mortgage product for us.
NF-March 2022
The whole procedure was seamless. They took care of everything. I did not need to chase anything. Very happy.
MR-March 2022
Thank you so much – I think it is literally true that we couldn’t have done this without you.
DB-March 2022
Has been a really good and professional experience from you and team as always.
LA-February 2022
Absolutely fantastic service from start to finish! I would not hesitate to recommend you! Thank you so much for all your help.
PL-February 2022
From the initial contact through to completion I had full confidence in the PMS team. Communication was excellent. Thank you!
PM-February 2022
PMS are a a key component of my property investment business. Thank you goes out to all of the team.
DB-February 2022
Excellent service – very pleased.
CP-January 2022
I was very happy with the service you gave me and would recommend you to anyone thinking of using your service.
MJS-January 2022
Diligent, tenacious and professional throughout – a reliable and confident service from beginning to end !
CP-January 2022
Excellent service all round, as ever. Wouldn’t go anywhere else.
IT-January 2022
I have been extremely happy with the service received. PMS were both very helpful and efficient, and I will definitely be recommending PMS to my friends.
LS-January 2022
PMS has been very efficient,and helpful.
JB-January 2022
I am very pleased with the service I have received from everyone at PMS. You have been very attentive to my needs, and made me feel at all times that I had your full support.
RJ-December 2021
I would like to personally thank you for your support and guidance all the way throughout. You have been absolutely amazing throughout!
CG-December 2021
PMS have been fantastic at getting our mortgage options and dealing with the arrangements to put the actual mortgage in place. Communication has been clear and easy to understand, our queries have been answered quickly and the service has been great value for money. Thank you very much.
LH-December 2021
Many thanks to all your team for the support through the purchasing process – we are very happy with the service received.
GC-December 2021
Thank you for your hard work in buying our home. The whole team was a real support for us.
PW-December 2021
Just a note to thank you and your team for your work on our equity release.
As always, a very professional operation on your part, resulting in a seamless transaction.
MC-December 2021
Everyone we’ve engaged with have been excellent. Kept us informed, didn’t need to be chased, have excellent advice provided throughout.
EC-December 2021
Excellent service. Thank you so very much for making a challenging process so simple.
MS-November 2021
Please can you thank everyone on the team, you made everything so easy for us—very diligent right to the end, super impressed.
SH-November 2021
This company is so very professional yet personal. It has been an absolute pleasure to deal with them during our entire proceedings. They return calls promptly and phoned regularly to keep us informed of progress.
When problems were encountered, the people we dealt with remained calm and reassuring and sorted everything out for us right to a very successful end.
NH-November 2021
I have used PMS on about six occasions and each time have been very pleased with the advice given and total professionalism with the manner in which they deal with matters and communicate.
ND-November 2021
PMS have provided an excellent service – as usual. This is why we have been using them for over fifteen years. They are outstanding.
DG-November 2021
The service received from PMS has been nothing short of exceptional.
SN-November 2021
Thank you and well done to all involved in our remortgage from start to finish. It was a painless and very worthwhile process with great advice to start the process early at the heart of it so thank you.
JH-November 2021
Great start to finish Easy to deal with Very good communication keeping my mind at ease with the big move Great advice and always on the otherwise of the phone when needed.
ND-October 2021
I cannot recommend the services of PMS enough. They have gone over and above to get us the best rate for our mortgage, and the client care has been impeccable. They are, without a doubt, the best in the trade.
EW-October 2021
Very happy with the service from all of the team! Thank you for all of your help!
DH-October 2021
Over the last decade and more I have done multiple transactions using multiple mortgages from multiple providers, many of which I suspect would not have succeeded without the advice and support of PMS.
PS-October 2021
Everyone we dealt with at Professional Mortgage Services UK was polite, helpful and efficient. We would highly recommend this Company.
JY-October 2021
Excellent service and very professional and responsive team. 10 out of 10 stars!
KS-October 2021
Thank you for your excellent advice and service. I felt that all aspects were handled professionally throughout the process. I will certainly recommend PMS.
LM-October 2021
We had a great experience, very helpful and clear from the beginning. We would definitely recommend.
RK-September 2021
Incredibly helpful getting us set up and sorted to get a mortgage. All in clear terms, very fast replies to emails and understandable language over the phone. Would 100% recommend.
BB-September
Fantastic services from PMS. PMS consistently provides outstanding service, listening and understanding customer need and providing the best and most relevant mortgage offers. Thank you for your continued outstanding services and help.
MD-September 2021
Thank you so much for all the brilliant work you have done on our behalf.
JT-September 2021
PMS has again been exceptional, in offering pragmatic, clear advice and helping navigate a relatively complex capital raising self employed mortgage. The process has been quick and painless – rare that this can be said! This is my third mortgage product through PMS, and I will certainly be back again.
ML-September 2021
Very good throughout – kept us in touch with speedy, helpful and friendly service.
FS-September 2021
This was all very professional and speedy. Many thanks to you all.
NG-August 2021
I thought throughout the whole process, you kept me fully informed and dealt with our questions professionally and efficiently. An excellent service, well done.
TJ-August 2021
A great service as always. PMS was fantastic, providing clear advice and very helpful in responding to my queries. And then managed the transition of my mortgage without any fuss – all seamless and first class! Thank you.
JE-August 2021
Just a quick note to thank all of the team for your help in re-mortgaging our property, it was very appreciated. Amazing service, thank you.
SS-August 2021
I would certainly recommend the services of Professional Mortgage Services. They have kept in contact with us throughout the whole process and ensured that everything went smoothly to completion. I have appreciated the personal and friendly service that they have given to us and the speed that they have replied to any questions that I have had.
GK-August 2021
I trust PMS, which makes the whole process less stressful.
JB-August 2021
Excellent service from start to finish.
AAK-July 2021
Held my hand and guided me through unfamiliar territory – delivered beyond expectations.
NR-July 2021
Outstanding customer service and very helpful, start to finish.
MBW-July 2021
All in all, a terrific, clear and easy process. Was kept informed, everything was explained clearly and service was efficient.
MH-July 2021
All very professional and well organised – did exactly what they said they would do.
JW-July 2021
Thank you so much for all your help, you’ve all been very helpful and professional indeed, it’s made the whole process much easier than we’ve previously experienced!
LM-July 2021
Went very smoothly from start to finish. All members of the team that I dealt with were knowledgeable and helpful and knew what was happening and when. Extremely helpful throughout. Great service.
KB-July 2021
PMS team – thank you all for your outstanding support a real pleasure working with you all – and great professionalism throughout.
RS-June 2021
Have now used this company on several BTL remortgages. Initial advice, a thorough review of our portfolio, suggested products and detailed follow through for each application from start to finish has been exemplary. Well done!!
JJ-June 2021
Absolutely fantastic service from the whole team at PMS. We can’t thank you enough for the help you gave us in buying our first home – you’ll be recommended to everyone we know!
DN-June 2021
Thank you so much for all your help and making this process feel seamless. Honestly, it’s been great, thank you!
CJ-June 2021
Thank you so much for all your help and excellent service. I can not rate you high enough!
RH-June 2021
Brilliant advice from start to finish. Would recommend completely.
TT-June 2021
Really can’t fault PMS. Excellent customer service, clear communication and a friendly approachable team. Would highly recommend and would use again in the future.
SB-May 2021
Excellent from start to finish. Had full confidence in the initial advice and the ongoing updates. Took the stress out of the whole process from start to completion. Always recommend PMS to friends and to my own clients.
JH-May 2021
We have always received exceptional service from PMS. We would not hesitate to recommend.
Thank you and we will be back!
RHS-May 2021
I think you’ve been absolutely excellent. You came recommended by a friend and I will cheerfully recommend you to others in future. Good quality advice, efficiently delivered, with some really nice human warmth in the interactions too!
DK-May 2021
Thank you for all the terrific support and communications!
JB-May 2021
Thank you for the advice you have provided and thank you for helping us obtain our first mortgage.
JT-May 2021
We are very grateful for the great service we have had from PMS.
MP-May 2021
This has been such a pain-free process thanks to the way you have both worked on this transaction.
I shall be recommending you widely!
PM-April 2021
Super professional and a pleasure to deal with. Excellent 5*
SH-April 2021
Top class advice & service. Very quick & efficient too.
SM-April 2021
We’re so pleased that our financial advisor recommended PMS. They’ve organised two mortgages for us and it’s a fantastic and seamless service.
MG-April 2021
First class professionals and delivered a great product. Highly recommended.
EW-April 2021
Thank you for your wonderful help and support through this process! We very much appreciate your work.
KC-April 2021
Thanks very much for your great perseverance and commitment. Fantastic service and your support has been just brilliant. You are fantastic!
AD-April 2021
Thank you so much for all of your help! Couldn’t have done it without you.
KB-April 2021
Thanks for your help – it’s been fantastic service throughout and we will certainly be recommending you to any friends and family looking for a mortgage.
JH-March 2021
A prompt and superb services 100% feedback from us.
WO-March 2021
PMS have been totally outstanding from start to finish. A brilliant service. I am delighted and will be recommending you to all my friends.
NR-March 2021
Thank you for your help with the process, it has made things very easy for us!
SC-March 2021
Thank you to PMS. Extremely helpful, patient and personable. It was so nice to be able to speak to them in person. Nothing was too much trouble. Outstanding customer service.
AE-March 2021
Thank you so much to PMS for your help with this mortgage application. I will certainly be recommending you to others. From readily given advice through to the leg work in getting the offer over the line, I felt fully supported by the PMS team.
BD-March 2021
Thank you PMS. We have been delighted with the support you have given us.
SP-March 2021
PMS are a pleasure to work with – seamless interactions and service. Would highly recommend to others.
TC-February 2021
Fantastic support from everyone throughout the process, especially when we had to change the property we were looking to purchase twice! Always able to get hold of one of the team on the phone if something was urgent. Great experience through the whole process.
SM-February 2021
I’d just like to say a massive thank you to you and your team , fantastic service from start to finish especially in these challenging times , truly appreciated.
BS-February 2021
Would recommend and have done. Both delighted with the service required.
JP-February 2021
PMS have all been fast, responsive and easy to deal with. I will definitely recommend and use them again
KG-February 2021
This service from start to finish has been wonderful 10/10
NL-January 2021
PMS were incredible from initial call to completion. They were responsive, proactive and overall I would have absolutely no hesitation in recommending PMS to anyone. Thanks very much for an excellent service.
NR-January 2021
A heartfelt big thank you. Our children are so impressed with the service they have received from you and your colleagues. We cannot understand why all professionals don’t work in the same way. They are very lucky to be able to buy a house at such a young age.
Many thanks for everything.
SH-January 2021
Thank you to you all for all your help with our mortgage – we have been really impressed with the service you and the whole team have provided.
AT-January 2021
PMS was proactive, responsive, helpful and knowledgeable. Another great experience with PMS!
WG-January 2021
Just to comment that this was a very smooth process with frequent updates as necessary. I was very happy with the service.
AB-January 2021
I have seldom come across any business entity which is as good as this firm of brokers. They had every aspect of our complicated application covered. Nothing was too much trouble. Nothing daunted them. At one stage the senior partner and the next in line were both on leave at the same stage and my heart sank. It need not have done. They had left a colleague in complete informed control. We had confidence in them from start to finish, and I have done and will do all I can to put business their way. Marvellous. Simply marvellous.
SH-January 2021
Super happy with all aspects of my experience with your team. Very many thanks
ML-December 2020
I have found the entire service with PMS from start to finish to be excellent. They took all the pain out of the application, chased the banks and ensured a smooth exchange and completion. We wouldn’t hesitate to use them again. Thanks to all.
JM-December 2020
Great comms throughout the process, from the initial conversations around suitability through to the admin side. Very happy and have already recommended you to another colleague looking to buy in London.
TB- December 2020
Very much on the ball and delivered with real speed and little requirement on us as the borrower. Compared to other participants in our process, our mortgage was easily the most effectively delivered. Would not hesitate to recommend
SS-December 2020
PMS has been really helpful in guiding us through the house purchase process, especially considering we’re first time homeowners. PMS has given us sound advice, and been really patient with addressing our questions. The admin paperwork was also handled professionally and we were able to reach from offer to completion within just over a month, which cannot be achieved without the prompt responses from the team. Overall, we would highly recommend PMS’s services to others.
MK-December 2020
At every stage of the process the various members of the PMS team were a delight to work with. Always polite and helpful and always quick to respond to my calls. My thanks to them all.
TP-December 2020
I would highly recommend PMS to anyone, they have been brilliant throughout, always on the ball with the best deals and very helpful with all aspects of the re mortgage, a faultless service thank you all
TR-December 2020
We were very impressed with your service and advice and look forward to working with you again in the future.
TJ- November 2020
Thanks for your help securing our mortgage is these turbulent times. Definitely worth the wait as we are settled in our new home.
RC-November 2020
Exceptional service from start to finish.
BP-November 2020
Thanks to your efforts, you made it as simple as possible for myself and partner to purchasing a mortgage. Will definitely recommend to others.
DE-November 2020
I’ve been incredibly impressed with everyone I’ve dealt with at PMS. I would not hesitate to recommend PMS to anyone, and indeed have done so already.
AS-November 2020
Very positive experience all round, responsive and highly professional. We wouldn’t hesitate to recommend you to friends or return as a customer if required in the future. Thank you!
TG-November 2020
Many thanks to PMS for all of your help. It made the process of buying our house significantly easier!
TY-October 2020
Thank you to PMS for excellent service throughout this purchase. We are in the new property and getting settled.
TH-October 2020
I just want to say a very sincere thank you for all your help in getting us this far. We have been looking to buy a family home for almost 6 years, so this is a massive milestone for us and your support has been nothing less than outstanding. Thank you so much.
RM-October 2020
Really great service. Painless process. Excellent market knowledge and no nonsense from the lenders. Thank you.
PS-October 2020
Thank you for the service which was excellent. We look forward to using you again for our remortgage in 5 years.
FO-October 2020
I have nothing but praise for all the hard work in securing my buy-to-let remortgage deal.
It wasn’t the easiest deal to get over the line and it required diligence and persistence from to find the right product and lender to match my circumstances. Will worked tirelessly assessing the market to make this happen and Ged’s efficiency in dealing with the administration process thereafter was impeccable, keeping us up to date every step of the way. I cannot recommend Professional Mortgage Services highly enough, and both Will and Ged are a huge asset to the business!!
I will be using PMS for any of my future mortgage requirements.
CC-October 2020
Thanks so much for this. We are settling into our own home and know that we wouldn’t be here without you. So thank you for all your amazing advice, support, and behind the scenes nudging you did on our behalf. We hopefully won’t need to move for several years, but you have a lifelong customer here!
CR-September 2020
Fantastic service! Have already recommended to others!!!
AW-September 2020
I’ve been delighted with your excellent service and will convey this to who introduced me to you. I’ll certainly be recommending you to others.
SA-September 2020
Absolutely fantastic. Very helpful, was always there to answer any questions I had , very professional and efficient, thank you.
PH-September 2020
Excellent service from start to finish first class thank you.
SD-September 2020
Alistair has stuck with us for years and finally found us a very niche build mortgage which is enabling us to build our dream home. We are so thrilled and can’t thank him enough.
ND-September 2020
Great service and advice. Very quick to answer questions and a strong level of diligence. Would definitely recommend to others and use again in the future.
MM-August 2020
I am very grateful for your assistance in finding and setting up this mortgage- which will give us a very substantial saving on our prior mortgage interest cost. Thank you.
RS-August 2020
Excellent advice and overall service, as always
SB-August 2020
Great service even during Covid period with lots of changes happening on a daily basis.
LW-August 2020
Many thanks, the mortgage has gone through very efficiently I’ve been delighted with your service.
VS-August 2020
Thank you very much for all your assistance. Everyone who I had any contact with at PMS was very friendly, helpful and professional. It is a pleasure to be a client and I wish you all the very best.
CF-August 2020
We cannot thank you enough for all your enormous help. You have been the single best person we have dealt with throughout this whole long saga – and I will continue to sing your praises to anyone you even hints at the possibility of needing a new mortgage.
PJ-July 2020
Thanks so much. I would have been lost without you guys so thank you.
SB-July 2020
Thanks again to the team for making this process painless and quick.
TH-July 2020
Fabulous service throughout. Timely, valuable and professional. Many thanks!
PJ-July 2020
As always the stress and hassle taken away from me.
GH-July 2020
All involved went above and beyond throughout the process. We received excellent advice and great service from the team. Thank you.
BP-July 2020
Incredibly helpful in guiding me through the process, securing a good deal and advising appropriately.
JH-June 2020
We’re so grateful for your services. Still can’t believe we managed to get the mortgage and we’re now in our dream home… even despite the pandemic!
MP-June 2020
Thank you to all of the team involved in our financial advice and set up of our new mortgage. The process has been simple and efficient throughout (even during a global pandemic!!).
Keep up the good work team!
RF-June 2020
Now that the transfer of our mortgage to Barclays has completed, I just wanted to thank you for your help in getting this done. I always value the pro-activity with which you monitor our mortgage, I found your reminders and clarifications throughout the process to be timely and helpful. So, thank you for making sure that the process was completed in time..
JT-June 2020
Very grateful for your continuing support over the years – and for proactively reaching out early and helping me to get remortgage complete much sooner than I had appreciated was possible.
MB-June 2020
Over the years, we have begun to assume an excellent service from the team. And of course we were not disappointed on this occasion either. Many thanks to all for a rapid but quality solution – with excellent interpersonal skills!
PR-June 2020
I haven’t used a mortgage broker before but would definitely stick with PMS and the team. I was most impressed with the quick response times.
AB- May 2020
Given the difficulty conducting many forms of business during the coronavirus lockdown, I really didn’t expect my remortgage to be completed before my old one moved to the SVR. However, PMS kept the momentum going and regularly chased the solicitors for updates and completion, kept me informed and I was delighted when completion happened on the targeted day. A perfect service!
EB – May 2020
Thanks as always for an excellent professional and efficient experience.
PR – May 2020
I haven’t used a mortgage broker before but would definitely stick with PMS and the team. I was most impressed with the quick response time.
MJ – May 2020
As last time highly efficient and professional service and would highly recommend.
RH – May 2020
Thanks for all your help in securing our mortgage. You made, what in our experience has been a very difficult process, very easy for us. Thank you. We will be back in touch when it’s time to re-mortgage, and will certainly recommend you to colleagues.
JC – May 2020
Thanks for your help as we navigated the mortgage options. Till the next time.
JP – April 2020
Thanks for all your – and the team’s – hard work. We would not have been able to get this achieved without it.
LS – April 2020
I am really pleased with the mortgage offer particularly since the amount we are paying back in interest is the lowest we have paid for a long time!
SD – April 2020
Just brilliant! Thank you so much and have a lovely long weekend
SP – April 2020
Really outstanding service at every stage of the process. Thank you.
JM – April 2020
Overall – very happy with the service provided, would highly recommend to others!
SO – April 2020
Thanks. Moved in yesterday.
Paul – thanks for your assistance in getting there.
DS – March 2020
I have been very impressed with the advice, efficiency and customer care as it has been outstanding. I would strongly recommend this company to friends or family. I will be using this company in the future to sort further mortgage requirements.
HG – March 2020
I cannot thank you enough for the support and professional service they have provided from the initial contact to completion. Thank you so much.
MT – March 2020
Really first class service. Very prompt and efficient service.
IR – March 2020
I would be more than happy to recommend PMS to my friends and will look at using them in the future.
FM – March 2020
Top quality service as always
SP- March 2020
Thanks for your help – your fees are well deserved!
RS – February 2020
We have been very happy with the service and advice, you have all been great to deal with and we would definitely recommend PMS to others.
PS – February 2020
Thanks for all of your help. We are very pleased with the speed and ease with which it was all completed.
BA – February 2020
Firstly let me say what brilliant service you and your team have provided me over the past few years. I have every intent on using you going forwards personally, but in industry should that suit too.
GH – February 2020
I think you have provided a brilliant service, well worth your fee, and all done with zero hassle
RVP – February 2020
I think Alistair Macarthur in particular was excellent. Quick, clear, efficient and responsive. The process was very slick and I was very happy with the service. Would definitely recommend you. Many thanks
SD – February 2020
Fantastic service Can’t believe what you guys achieved for us Massive Thank you