We believe we provide the best mortgage service in the UK, as do many of our clients, who not only return to us time after time but also recommend us to friends and colleagues. Over seventy five percent of our business now comes from existing clients and referrals.
I thought throughout the whole process, you kept me fully informed and dealt with our questions professionally and efficiently. An excellent service, well done.
A great service as always. PMS was fantastic, providing clear advice and very helpful in responding to my queries. And then managed the transition of my mortgage without any fuss – all seamless and first class! Thank you.
Just a quick note to thank all of the team for your help in re-mortgaging our property, it was very appreciated. Amazing service, thank you.
I would certainly recommend the services of Professional Mortgage Services. They have kept in contact with us throughout the whole process and ensured that everything went smoothly to completion. I have appreciated the personal and friendly service that they have given to us and the speed that they have replied to any questions that I have had.
I trust PMS, which makes the whole process less stressful.
Excellent service from start to finish.
Held my hand and guided me through unfamiliar territory – delivered beyond expectations.
Outstanding customer service and very helpful, start to finish.
All in all, a terrific, clear and easy process. Was kept informed, everything was explained clearly and service was efficient.
All very professional and well organised – did exactly what they said they would do.
Thank you so much for all your help, you’ve all been very helpful and professional indeed, it’s made the whole process much easier than we’ve previously experienced!
Went very smoothly from start to finish. All members of the team that I dealt with were knowledgeable and helpful and knew what was happening and when. Extremely helpful throughout. Great service.
PMS team – thank you all for your outstanding support a real pleasure working with you all – and great professionalism throughout.
Have now used this company on several BTL remortgages. Initial advice, a thorough review of our portfolio, suggested products and detailed follow through for each application from start to finish has been exemplary. Well done!!
Absolutely fantastic service from the whole team at PMS. We can’t thank you enough for the help you gave us in buying our first home – you’ll be recommended to everyone we know!
Thank you so much for all your help and making this process feel seamless. Honestly, it’s been great, thank you!
Thank you so much for all your help and excellent service. I can not rate you high enough!
Brilliant advice from start to finish. Would recommend completely.
Really can’t fault PMS. Excellent customer service, clear communication and a friendly approachable team. Would highly recommend and would use again in the future.
Excellent from start to finish. Had full confidence in the initial advice and the ongoing updates. Took the stress out of the whole process from start to completion. Always recommend PMS to friends and to my own clients.
We have always received exceptional service from PMS. We would not hesitate to recommend.
Thank you and we will be back!
I think you’ve been absolutely excellent. You came recommended by a friend and I will cheerfully recommend you to others in future. Good quality advice, efficiently delivered, with some really nice human warmth in the interactions too!
Thank you for all the terrific support and communications!
Thank you for the advice you have provided and thank you for helping us obtain our first mortgage.
We are very grateful for the great service we have had from PMS.
This has been such a pain-free process thanks to the way you have both worked on this transaction.
I shall be recommending you widely!
Super professional and a pleasure to deal with. Excellent 5*
Top class advice & service. Very quick & efficient too.
We’re so pleased that our financial advisor recommended PMS. They’ve organised two mortgages for us and it’s a fantastic and seamless service.
First class professionals and delivered a great product. Highly recommended.
Thank you for your wonderful help and support through this process! We very much appreciate your work.
Thanks very much for your great perseverance and commitment. Fantastic service and your support has been just brilliant. You are fantastic!
Thank you so much for all of your help! Couldn’t have done it without you.
Thanks for your help – it’s been fantastic service throughout and we will certainly be recommending you to any friends and family looking for a mortgage.
A prompt and superb services 100% feedback from us.
PMS have been totally outstanding from start to finish. A brilliant service. I am delighted and will be recommending you to all my friends.
Thank you for your help with the process, it has made things very easy for us!
Thank you to PMS. Extremely helpful, patient and personable. It was so nice to be able to speak to them in person. Nothing was too much trouble. Outstanding customer service.
Thank you so much to PMS for your help with this mortgage application. I will certainly be recommending you to others. From readily given advice through to the leg work in getting the offer over the line, I felt fully supported by the PMS team.
Thank you PMS. We have been delighted with the support you have given us.
PMS are a pleasure to work with – seamless interactions and service. Would highly recommend to others.
Fantastic support from everyone throughout the process, especially when we had to change the property we were looking to purchase twice! Always able to get hold of one of the team on the phone if something was urgent. Great experience through the whole process.
I’d just like to say a massive thank you to you and your team , fantastic service from start to finish especially in these challenging times , truly appreciated.
Would recommend and have done. Both delighted with the service required.
PMS have all been fast, responsive and easy to deal with. I will definitely recommend and use them again
This service from start to finish has been wonderful 10/10
PMS were incredible from initial call to completion. They were responsive, proactive and overall I would have absolutely no hesitation in recommending PMS to anyone. Thanks very much for an excellent service.
A heartfelt big thank you. Our children are so impressed with the service they have received from you and your colleagues. We cannot understand why all professionals don’t work in the same way. They are very lucky to be able to buy a house at such a young age.
Many thanks for everything.
Thank you to you all for all your help with our mortgage – we have been really impressed with the service you and the whole team have provided.
PMS was proactive, responsive, helpful and knowledgeable. Another great experience with PMS!
Just to comment that this was a very smooth process with frequent updates as necessary. I was very happy with the service.
I have seldom come across any business entity which is as good as this firm of brokers. They had every aspect of our complicated application covered. Nothing was too much trouble. Nothing daunted them. At one stage the senior partner and the next in line were both on leave at the same stage and my heart sank. It need not have done. They had left a colleague in complete informed control. We had confidence in them from start to finish, and I have done and will do all I can to put business their way. Marvellous. Simply marvellous.
Super happy with all aspects of my experience with your team. Very many thanks
I have found the entire service with PMS from start to finish to be excellent. They took all the pain out of the application, chased the banks and ensured a smooth exchange and completion. We wouldn’t hesitate to use them again. Thanks to all.
Great comms throughout the process, from the initial conversations around suitability through to the admin side. Very happy and have already recommended you to another colleague looking to buy in London.
TB- December 2020
Very much on the ball and delivered with real speed and little requirement on us as the borrower. Compared to other participants in our process, our mortgage was easily the most effectively delivered. Would not hesitate to recommend
PMS has been really helpful in guiding us through the house purchase process, especially considering we’re first time homeowners. PMS has given us sound advice, and been really patient with addressing our questions. The admin paperwork was also handled professionally and we were able to reach from offer to completion within just over a month, which cannot be achieved without the prompt responses from the team. Overall, we would highly recommend PMS’s services to others.
At every stage of the process the various members of the PMS team were a delight to work with. Always polite and helpful and always quick to respond to my calls. My thanks to them all.
I would highly recommend PMS to anyone, they have been brilliant throughout, always on the ball with the best deals and very helpful with all aspects of the re mortgage, a faultless service thank you all
We were very impressed with your service and advice and look forward to working with you again in the future.
TJ- November 2020
Thanks for your help securing our mortgage is these turbulent times. Definitely worth the wait as we are settled in our new home.
Exceptional service from start to finish.
Thanks to your efforts, you made it as simple as possible for myself and partner to purchasing a mortgage. Will definitely recommend to others.
I’ve been incredibly impressed with everyone I’ve dealt with at PMS. I would not hesitate to recommend PMS to anyone, and indeed have done so already.
Very positive experience all round, responsive and highly professional. We wouldn’t hesitate to recommend you to friends or return as a customer if required in the future. Thank you!
Many thanks to PMS for all of your help. It made the process of buying our house significantly easier!
Thank you to PMS for excellent service throughout this purchase. We are in the new property and getting settled.
I just want to say a very sincere thank you for all your help in getting us this far. We have been looking to buy a family home for almost 6 years, so this is a massive milestone for us and your support has been nothing less than outstanding. Thank you so much.
Really great service. Painless process. Excellent market knowledge and no nonsense from the lenders. Thank you.
Thank you for the service which was excellent. We look forward to using you again for our remortgage in 5 years.
I have nothing but praise for all the hard work in securing my buy-to-let remortgage deal.
It wasn’t the easiest deal to get over the line and it required diligence and persistence from to find the right product and lender to match my circumstances. Will worked tirelessly assessing the market to make this happen and Ged’s efficiency in dealing with the administration process thereafter was impeccable, keeping us up to date every step of the way. I cannot recommend Professional Mortgage Services highly enough, and both Will and Ged are a huge asset to the business!!
I will be using PMS for any of my future mortgage requirements.
Thanks so much for this. We are settling into our own home and know that we wouldn’t be here without you. So thank you for all your amazing advice, support, and behind the scenes nudging you did on our behalf. We hopefully won’t need to move for several years, but you have a lifelong customer here!
Fantastic service! Have already recommended to others!!!
I’ve been delighted with your excellent service and will convey this to who introduced me to you. I’ll certainly be recommending you to others.
Absolutely fantastic. Very helpful, was always there to answer any questions I had , very professional and efficient, thank you.
Excellent service from start to finish first class thank you.
Alistair has stuck with us for years and finally found us a very niche build mortgage which is enabling us to build our dream home. We are so thrilled and can’t thank him enough.
Great service and advice. Very quick to answer questions and a strong level of diligence. Would definitely recommend to others and use again in the future.
I am very grateful for your assistance in finding and setting up this mortgage- which will give us a very substantial saving on our prior mortgage interest cost. Thank you.
Excellent advice and overall service, as always
Great service even during Covid period with lots of changes happening on a daily basis.
Many thanks, the mortgage has gone through very efficiently I’ve been delighted with your service.
Thank you very much for all your assistance. Everyone who I had any contact with at PMS was very friendly, helpful and professional. It is a pleasure to be a client and I wish you all the very best.
We cannot thank you enough for all your enormous help. You have been the single best person we have dealt with throughout this whole long saga – and I will continue to sing your praises to anyone you even hints at the possibility of needing a new mortgage.
Thanks so much. I would have been lost without you guys so thank you.
Thanks again to the team for making this process painless and quick.
Fabulous service throughout. Timely, valuable and professional. Many thanks!
As always the stress and hassle taken away from me.
All involved went above and beyond throughout the process. We received excellent advice and great service from the team. Thank you.
Incredibly helpful in guiding me through the process, securing a good deal and advising appropriately.
We’re so grateful for your services. Still can’t believe we managed to get the mortgage and we’re now in our dream home… even despite the pandemic!
Thank you to all of the team involved in our financial advice and set up of our new mortgage. The process has been simple and efficient throughout (even during a global pandemic!!).
Keep up the good work team!
Now that the transfer of our mortgage to Barclays has completed, I just wanted to thank you for your help in getting this done. I always value the pro-activity with which you monitor our mortgage, I found your reminders and clarifications throughout the process to be timely and helpful. So, thank you for making sure that the process was completed in time..
Very grateful for your continuing support over the years – and for proactively reaching out early and helping me to get remortgage complete much sooner than I had appreciated was possible.
Over the years, we have begun to assume an excellent service from the team. And of course we were not disappointed on this occasion either. Many thanks to all for a rapid but quality solution – with excellent interpersonal skills!
I haven’t used a mortgage broker before but would definitely stick with PMS and the team. I was most impressed with the quick response times.
AB- May 2020
Given the difficulty conducting many forms of business during the coronavirus lockdown, I really didn’t expect my remortgage to be completed before my old one moved to the SVR. However, PMS kept the momentum going and regularly chased the solicitors for updates and completion, kept me informed and I was delighted when completion happened on the targeted day. A perfect service!
EB – May 2020
Thanks as always for an excellent professional and efficient experience.
PR – May 2020
I haven’t used a mortgage broker before but would definitely stick with PMS and the team. I was most impressed with the quick response time.
MJ – May 2020
As last time highly efficient and professional service and would highly recommend.
RH – May 2020
Thanks for all your help in securing our mortgage. You made, what in our experience has been a very difficult process, very easy for us. Thank you. We will be back in touch when it’s time to re-mortgage, and will certainly recommend you to colleagues.
JC – May 2020
Thanks for your help as we navigated the mortgage options. Till the next time.
JP – April 2020
Thanks for all your – and the team’s – hard work. We would not have been able to get this achieved without it.
LS – April 2020
I am really pleased with the mortgage offer particularly since the amount we are paying back in interest is the lowest we have paid for a long time!
SD – April 2020
Just brilliant! Thank you so much and have a lovely long weekend
SP – April 2020
Really outstanding service at every stage of the process. Thank you.
JM – April 2020
Overall – very happy with the service provided, would highly recommend to others!
SO – April 2020
Thanks. Moved in yesterday.
Paul – thanks for your assistance in getting there.
DS – March 2020
I have been very impressed with the advice, efficiency and customer care as it has been outstanding. I would strongly recommend this company to friends or family. I will be using this company in the future to sort further mortgage requirements.
HG – March 2020
I cannot thank you enough for the support and professional service they have provided from the initial contact to completion. Thank you so much.
MT – March 2020
Really first class service. Very prompt and efficient service.
IR – March 2020
I would be more than happy to recommend PMS to my friends and will look at using them in the future.
FM – March 2020
Top quality service as always
SP- March 2020
Thanks for your help – your fees are well deserved!
RS – February 2020
We have been very happy with the service and advice, you have all been great to deal with and we would definitely recommend PMS to others.
PS – February 2020
Thanks for all of your help. We are very pleased with the speed and ease with which it was all completed.
BA – February 2020
Firstly let me say what brilliant service you and your team have provided me over the past few years. I have every intent on using you going forwards personally, but in industry should that suit too.
GH – February 2020
I think you have provided a brilliant service, well worth your fee, and all done with zero hassle
RVP – February 2020
I think Alistair Macarthur in particular was excellent. Quick, clear, efficient and responsive. The process was very slick and I was very happy with the service. Would definitely recommend you. Many thanks
SD – February 2020
Fantastic service Can’t believe what you guys achieved for us Massive Thank you
MD – January 2020
The process was really smooth with great communication throughout. Special thanks to Clair and Amy for making the transaction pain free.
PB – January 2020
Thanks to you all for your help with this – we’re absolutely delighted with our new house and with the service that you’ve given us during the purchase process.
SM – January 2020
The service provided is great and I’m glad my financial advisor recommended you to me. I will be in touch again about the mortgage on the main property.
DR-J – January 2020
The whole process went through very smoothly and much faster than I thought it would. I am most grateful for the efficient way in which it was handled. I would certainly recommend you to anyone who asked my opinion of Equity Release.
MF – January 2020
Your team have been really on the ball with the application and made it as easy as these things can ever be.
RM – January 2020
Just wanted to drop you a quick note to let you know how impressive Stuart has been with the mortgage application and chasing me on things I still needed to do. Really excellent and extremely helpful, prompt and proactive.
DL – December 2019
The whole process from the initial contact through to securing the re-mortgage loan has been dealt with professionally and efficiently at each stage by all the people we have been in contact with at PMS.
PL – December 2019
I had a very positive experience with all of the mortgage process. I was kept well informed the whole way through and the process was stress free.
DC – December 2019
Fantastic service as always from PMS. Very grateful to Will and Joy for all their hard work and advice.
AZ – December 2019
Both of us have been amazing and I will recommend Rich’s service to EVERYBODY! thanks again for the great work.
SE – December 2019
This was my first house purchase and from the off Penny was like a friend to me on the end of the phone – always there when I needed her with yet another question over the space of a year in my lead up to finding the right house!
CT – December 2019
Many thanks for all your help so far. Our experience of working with you on this has been very positive.
ND – November 2019
I cannot thank Richard Levell enough. He made our dreams possible and he went out of his way to help us get our dream house. He was incredibly professional, helpful and worked very hard for us.
JC – November 2019
Delighted with the service received. Made everything very efficient and stress free. Will be recommending to all our clients.
RC – November 2019
Amy and Joy were fantastic! In all ways possible when assisting us on our house purchase and mortgage product. Excellent customer service and I have in the past but will always recommend them. I will also be returning again in the future.
ED – November 2019
PMS have been excellent throughout, with very good communication and a very professional service. Thank you for all of your help
RS – November 2019
Just wanted to say thanks to you and your colleagues for helping sort our remortgage despite the challenges. Was a painless process and has put us in a much better financial position that where we were.
Wouldn’t hesitate to recommend PMS to anyone else.
DH – November 2019
Very friendly, helpful and most importantly responsive – really appreciate all the support and help.
EP – October 2019
Highly recommend! You were a fabulous help, especially with it being me and partners first home it made our life a whole lot easier.
EH – October 2019
All round an excellent and efficient service – everyone is helpful, professional and proactive – very happy.
HC – October 2019
Staff extremely helpful and informative. When I had questions he was always polite, courteous and patient.
ND – October 2019
We have been with PMS for over ten years, and their service has been consistently excellent. Everyone we have dealt with has been extremely professional.
CH – October 2019
Thanks for the prompt rely – do you realise that you are halving my monthly payments?
Shall I speak with Richard and tell him to vote for you as employee of the month
HP – October 2019
Thank you, & many thanks for your all help & advice here. You made it seem pretty seamless, so much appreciated.
MC – September 2019
This is the best news I have received since my son was born!!! Can you please call me Adrian so that I can say thank you in person?
THANK YOU BOTH FOR EVERYTHING!!! 🙂
BC – September 2019
Superb thank you all again, greatly appreciated and I have recommend PMS to my network.
KW – September 2019
Thanks for all your help. I particularly appreciate you raising the better deal and doing the work to put that in place.
SH – September 2019
Thanks for all Your help with This matter, it is most appreciated. You have provided excellent customer service.
JG – September 2019
We wouldn’t go anywhere else as you guys always manage to pull it out of the bag! Thanks again.
SD – September 2019
I’m hoping it will be a while before I need to get back in touch but I would definitely recommend you to friends and colleagues.
AB – September 2019
Every member of staff I have spoken to has been brilliant.
AC – September 2019
Dave, Stuart and Clair were all excellent in pushing through two mortgages for us. Have used PMS for years and will continue to do so.
AC – August 2019
I just wanted to extend my thanks to you and your colleagues for your help with this. You were hugely professional, efficient and proactive, and I am very grateful.
SM – August 2019
What’s not to like! If we can get payments at this rate, even better. Thanks. You’re doing a fabulous job.
JG – August 2019
That’s excellent! Thanks very much for all your help. We will definitely be using you again in the future.
MB – August 2019
My experience with PMS has always been exceptional. I’ve always been given great advice and follow up by Dave and Amy. This time around, I was also introduced to John and Joy who helped in getting the mortgage completed on time. They were both amazing to deal with.
ND – August 2019
That’s fantastic- we really really do appreciate everything you did for us.
Absolutely over the moon!
Really can’t speak highly enough of the service you have provided us!
NP – August 2019
Superb from start to finish, the PMS team are exceptional.
JD – August 2019
Many thanks for all your help with this mortgage. You and your team are a pleasure to work with and deliver a great service.
SJ – August 2019
I have been exceptionally impressed with the quality of the service and advice given Thank you very much Joy and Will.
AD – July 2019
Dealing with the team from PMS was a real pleasure, their knowledge of the mortgage market was excellent and they provided a great service.
JB – July 2019
The service has been exceptional from start to finish, we feel like we got an excellent mortgage product ideally suited to our needs and the whole process has been completely stress free – not what moving house is normally like!
CC – July 2019
We’ll be so relieved to get things over the line…I cannot thank Adrian and his team enough, they’ve been absolutely fantastic.
TB – July 2019
We `would like to thank you and your team for the professional way in which you organised our recent equity release plan, from start to finish we were kept informed of progress resulting in a plan which we feel is very suitable to our needs
SU – July 2019
We don’t think you can improve on the service you already give! When we were deciding the most cost-efficient way to raise the money,
AS – July 2019
As always, I found your standard of work to be of highest standard. Also I’m happy to recommend your services to others.
LB – June 2019
Thank you so much for your email and for everything!! You really were fantastic in assisting with the mortgage. I will be forever grateful.
LS – June 2019
The whole process couldn’t have been easier or more hassle free and the proactive communication from the PMS team throughout was great. Thanks for your help.
AG – June 2019
Thanks again for all your support plus that of your colleagues – process was all pretty seamless & well handled throughout.
GM – June 2019
Alistair We can’t thank you enough for your hared work in getting us into our new home & tirelessly fighting our corner.
MB – June 2019
Thanks for all the guidance you’ve given me, it’s been great to have someone on-side who actually knows the process and has been able to point me in the right direction!
CP – June 2019
Hurrah for good old fashioned common sense, sadly something that is now lacking in so many aspects of our daily life.
DP – May 2019
Fantastic service from start to finish. Took us step by step through every stage clearly explaining all detail. Always replied to any phone call, email or query promptly.
RM – May 2019
Absolutely the best intermediaries ever.
NY – May 2019
Paul as always great at finding lead products. John Smith and Joy Tetlow provided excellent support through to completion.
LS – May 2019
We got the keys to the house earlier which is great.
Thanks to everyone at PMS who helped with the mortgage- we’ve been very impressed throughout.
BC – May 2019
Thank you, re-mortgage has now completed! I am thrilled it has happened.
I appreciate all your assistance.
RU – May 2019
I could not have been happier with the service I received, from start to finish, on both my recent remortgages one BTL and one residential.
NC – April 2019
It has been a thoroughly great experience: prompt, informative, clear every step of the way! My best mortgage experience by far — THANK YOU!
LM – April 2019
Thank you for your email. It was so stress free! Thank you so much! I will definitely recommend you.
BU – April 2019
PMS provided excellent customer service to get this over the line. I can not recommend them highly enough.
KH – April 2019
I have used them now for about 15 years and have had consistently good levels of service
JL – April 2019
Very professional and efficient service
DB – April 2019
May I take this opportunity to thank the PMS team for all the help and advice. Without your timely intervention all that time ago we would most certainly have lost the opportunity to purchase this house.
DW – March 2019
Dean and Mike were very patient and continued to assist us in getting the mortgage sorted. Much appreciated for the assistance they offered.
JM – March 2019
You are very helpful.
We are definitely coming back for more services from you in the near future.
GF – March 2019
That’s great news, thanks so much for confirming and for all the team’s help in pushing this all through.
RW – March 2019
Thanks for the below and the fantastic service.
LH – March 2019
I cannot thank you both enough for all your help on this. I don’t know what I would have done without it ! My bank left me in a real mess but your professionalism, kindness and efficiency were fab !
BV – March 2019
Richard found me the provider that could handle the mortgage we needed. Feedback in the market is that nobody else has seen something like this, so well done. It was exactly what we needed
SP – February 2019
Joy has been genuinely fantastic to deal with and is a great asset to your firm. She was proactive, provided great communication and escalated matters when needed. Its exactly for this level of professional service that I will use PMS again in two years time.
ST – February 2019
Thank you for your assistance in arranging the mortgage and also the insurance services provided. All went very smoothly and without any issues at all.
AR – February 2019
Fantastic service provided, very professional at all times and extremely helpful throughout
GS – February 2019
From start to finish there was a positive and proactive atmosphere in finding an appropriate mortgage and then delivered in a timely manner.
SS – February 2019
Daniel has been instrumental in us being able to remortgage, on the terms that we needed.
A great service and much hard work from Daniel.
AM – February 2019
Overall Mark an John are Excellent at what they Do I would recommend friends and family I was inform and noticed of things what was going on Thanks Tom
IB – January 2019
Very good all round service, I would recommend strongly.
LW – January 2019
Just wanted to say thank you for sorting out our remortgage which completed this afternoon. You have all made the process very painless for us and it is much appreciated.
KA – January 2019
I found everyone I had contact with (phone and email) friendly, clear and helpful. Joy deserves particular praise for her good humour and tenacity.
DM – January 2019
EXCELLENT levels of service AND care. Thank you.
AT – January 2019
Thanks for all of your help with this and for making up for my tardiness – you really made it easy for us.
RB – January 2019
Excellent service, support and courtesy from all I dealt with.